Refund policy

Final Sale

Each Robin & Franko piece is created in small batches and finished with care. Because of the nature of our production, all purchases are final sale, and we are unable to accept returns or exchanges for change of mind, sizing, or preference.

If Something Isn’t Right

If your order arrives damaged or defective, please reach out to us within 7 days of delivery. Send a note to info@robinfranko.com with your order number, a photo of the item, and a brief description of what happened.

Once reviewed, we’ll be happy to arrange a replacement or refund, where appropriate.

Thank you for understanding and supporting small-scale production.